
FAQ
Find your answers here
How long does shipping take?
Shipping costs will vary depending on the shipping destination and the numbers of items that you purchase. The correct shipping cost will show at the check out page.
How long will it take to ship my order?
Typical processing times range from1-3 business days, involving order receipt, picking, packing, and preparing items for shipping.
I am having issues to place my order.
Ensure that all required fields (like shipping address and payment information) are correctly filled in. If the problem persists, try refreshing the page, clearing your browser cache, or switching to a different browser.
I'd like to return or replace my order.
To return an item, please contact our customer service team at starseedtexas@gmail.com within 1-3 of receiving your order. We will guide you through the return process and provide a return shipping label if applicable.
I'd like to cancel my order.
Yes, you can cancel your order if it hasn’t been processed or shipped yet. Please contact us immediately at starseedtexas@gmail.com with your order number. If your order has already been shipped, you may need to follow our return process once it arrives.
Couldn't find your answer?
We're here to help. If you couldn't find the information you were looking for, please reach out to us directly. Our team is eager to assist you.